Terms and Conditions

My Work

All photographs taken of my work, by me or someone else and displayed on this website or elsewhere, of work in progress or completed work, are copyrighted to me, and I retain the rights to use them as I see fit. You may put an image on your website or in a public gallery as long as I am credited as the painter, converter or sculptor as appropriate. They may not be posted elsewhere or used for commercial purposes without written permission from me. Photographs of my work taken by others may be used only if I am credited as the painter, converter or sculptor as appropriate.


Commissions

For commissions I require cleared payment for half the fee to be paid before I order any miniatures or begin working on the project. This is non-refundable unless I become unable to complete the work through illness or some other reason. By this point the specifications for the project will have been discussed, agreed and confirmed by email. Any changes to the specification decided upon after work has begun may incur additional charges subject to the same conditions. Upon completion of the project, I will take photos for final approval. If alterations are required within the original specification, I will make no additional charges, however, if the specification is changed at any point after work has commenced, then this may incur additional charges. Upon client approval by email, the remainder of the fee and the cost of the miniature(s), unless supplied by the client, is required to be paid and cleared before the miniature(s) is/are dispatched.

Posting Miniatures to Me

If you already own the miniature(s) you wish to have painted, they can be sent by any method you wish to use but are sent at your own risk so I recommend using some form of recorded delivery for your own peace of mind. If they are already cleaned and assembled and cleaning and assembly is not a service being paid for, then I will not improve on this so make sure you’re happy with your own work. If an assembled miniature is damaged during this transit, there may be a small charge, dependent upon the extent of the necessary repairs so pack your miniature(s) up well.

Payment

I accept payment by cheque, postal order or PayPal (I will send an invoice for the fees through PayPal for all payment methods and mark it as paid manually if not paid through PayPal). Note that I do not make a charge for UK Royal Mail 2nd Class Recorded or Royal Mail International Signed For postage and packing. If a more expensive postage service is desired, then there may be a charge for this. I may use another recorded service at my discretion.

Style

I am me! I paint a certain way, as do other painters and I have a way in which I like to work. The fact that you’ve chosen me suggests that you like my work so I will make the assumption that you want the miniature(s) painted the way I paint rather than replicating somebody else’s work. I can copy a colour scheme but it will always have my style and use my preferred techniques. Hopefully this is obvious.

Contact Details

I will use the email address used to contact me or filled in on my contact form, unless otherwise instructed, for PayPal  invoices. For posting completed projects, I will use the address given in the PayPal payment emails (i.e. the address you have set on your account) unless otherwise instructed. It is your responsibility to keep your contact details up to date so I take no responsibility and will not provide replacements if something has been sent to an incorrect address because the details on your account are not up to date.

Cancellation

If a commission is cancelled after the first half of the fee has been paid and the miniature(s) has/have not yet been paid for, I reserve the right to retain this fee as compensation for work already undertaken and to do as I see fit with the miniature(s). If the miniature(s) was/were purchased by the client and sent to me then the miniature(s) will be returned but I will still retain any fees paid. I reserve the right to strip the miniature(s) before returning them.


Auctions

Items listed on eBay are subject to the above terms and conditions regarding photographs (as are all models I have worked on). I will accept payment by PayPal only and the item will not be dispatched until the full payment has been received and cleared. Upon receipt of payment I will dispatch the item within three working days (though usually I will do it the same or the following day where possible). If you are not satisfied with the item upon receipt of it, I am happy to accept returns if you contact me within seven days of receiving the item and I will refund your money in full upon receipt of the returned item(s), including the postage and packing cost for sending it to you but not the costs for returning the item.

For posting auctioned items, I will use the address given in the eBay item sold email (i.e. the address you have set on your account) unless otherwise instructed. It is your responsibility to keep your contact details up to date so I take no responsibility and will not provide replacements if something has been sent to an incorrect address because the details on your account are not up to date.